Firm Sense Insights
This page contains links to topical articles and practical guides on a range of client relationship management topics. The intelligence we obtain from talking to law firm clients is a central feature of all Firm Sense Insights. Please click on the links set out below to read any articles of interest. Feel free to share these articles (please just credit Firm Sense) and do send us any comments.
Law Firm Leadership
Leading Through Uncertainty and Change
First published in September 2019 edition of PLC Magazine
https://uk.practicallaw.thomsonreuters.com/Browse/Home/Resources/PLCMagazine
First published in May 2020 edition of PLC Magazine
https://uk.practicallaw.thomsonreuters.com/Browse/Home/Resources/PLCMagazine
Obtaining Client Feedback
Winning and Retaining Clients
A Formula for Winning Business
The Role of Procurement Professionals in Law Firm Selection
It's a Relationship Business Isn't It?
Fees and Billing
Pricing and Fee Negotiation for Law Firms - Client Perspectives
For further information on the topics covered, if you'd like to send us your comments or if you can't find anything on the subject that you are looking for please contact Sally Dyson.
Subscribe to our newsletter
You can sign up here if you would like to receive Firm Sense Insights as soon as they are published. This service is free, your details will not be shared with anyone and you can unsubscribe at any time.
Firm Sense Limited • 167-169 Great Portland Street, 5th Floor, London W1W 5PF • Registered in England & Wales No. 6924056
m: +44 (0) 7796 251 914 • e: sallydyson@firmsense.co.uk • w: www.firmsense.co.uk